We only charge our customers the delivery rate. We do not charge for packing or handling.
For orders worth £200 or above postage is free of charge.
Wherever possible we dispatch orders received on weekdays before 1300 on the same day. There are no dispatches at weekends or on public holiday.
Local customers can pick up orders directly from our premises. Telephone or email us an order (rather than ordering from this website) at least a few hours ahead so we can have it ready.
UK (excluding Highlands, Islands and N. Ireland)
We use Royal Mail as standard up to 2.5kg (2 litres of product) and next day UK Mail or UPS courier services for parcels over 2.5kg.
Currently the charge for Royal Mail Standard (usually 2-3 days):
£3.00 for parcels up to 1kg £3.95 up to 2kg
and Royal Mail First Class (usually next day) is:
£3.55 up to 1kg £5.50 up to 2kg
and UK Courier charge (usually next day):
2kg - 10kg £7.48; 10kg - 25kg £9.99
Highlands, Islands and N. Ireland
This includes postcodes: AB31 - AB38 and AB40 - AB56 plus all IV, KW HS, ZE, BT, IM, JE, GY postcodes
2kg - 15kg £14.99, but if we can split the parcel and send the two parcels by Royal Mail, we will do so, and refund any savings.
15kg - 25kg £19.49
We apologise for these additional charges but we have been subsidising courier deliveries to these postcodes at considerable expense. Even the price of £14.99 is subsided at our own cost.
International Delivery: Europe
For parcels up to 2kg we use Royal Mail International Standard. This is not tracked. If you prefer to have your parcel tracked and signed for, please email us for a price - firstname.lastname@example.org
Over 2kg we charge a flat rate of £18.50
International Delivery - Rest of the World
Please email us for a price at email@example.com
We are unable to sell our products to N. American countries due to insurance exclusions.